FAQS

We offer support through interactive play to any family who is worried about their child’s emotional wellbeing or behaviour. We are here to help you build the best possible relationship with your child and help your believe in themselves.

How can I check you are qualified?

Charlotte Jenkins is registered as a social worker with the HCPC and also enrolled with the Theraplay Institute, please feel free to ask to view the certification.  She was also named Theraplay Institute Student of the Month August 2018.

Is Theraplay® effective?

Theraplay has been accepted by the U.S. Substance Abuse and Mental Health Services Administration (SAMHASA) for inclusion on the national registry for evidence-based programs and practices you can read about that here.

Where will appointments happen?

Appointment can take place at my offices or I can visit you at home and work with you in your home. If that is not convenient for any reason we can discuss alternatives.

How many sessions?

After assessment we will discuss with you what we feel will be right for you and your child. It is difficult to give an exact number. Sometimes a very specific number of sessions is right but in general anything from 12 weekly sessions to six months of sessions may be helpful. We will discuss and review together to make sure it is right for you and your child.

How long is each session?

Assessment and parent sessions can last around an hour.   Sessions with children last between 30 and 45 minutes.

I have more than one child what will happen?

We will always work with the child you are concerned about initially. We will focus on your relationship with them. Your other child can benefit from what you experience too. Perhaps while sessions happen they can have special time with another family member. We can discuss having some family sessions towards the end of our sessions together.

Do you work with schools?

Training is on offer for schools, and seeing a child in school is also possible.

What if other people are helping us?

If you are working with any other professionals it is a good idea to let them know you are going to be working with Beacon Family Services. Some children may already be receiving support through CAMHS or other services and it is not the right time to work with us. We will ask you about this and give you advice.

What about confidentiality?

All information is stored confidentially. Beacon Social Work is registered with the Information Commissioner.

If there are any concerns about the welfare of your child or anyone else we are obliged to advise the relevant authorities. If your information needs to be shared we will always try to talk to you about it first.

Privacy Statement for Beacon Family Services

Where do you offer services?

We are based in Sutton Coldfield in Birmingham and work throughout the Midlands.